Claudia is an In-Vehicle UX Lead Researcher at TechInsights responsible for insights on emerging use cases, consumer priorities, and experience optimisation for in-vehicle connectivity and autonomous and electric vehicles. Claudia has over 15 years of experience in UX and human factors and has successfully led projects in both established and start-up automotive companies. Prior to joining TechInsights, Claudia worked at Jaguar Land Rover, ARRIVAL and OLA Electric.
Claudia holds a PhD in Human Factors and an MSc in Management of Information Technology both from Nottingham University in the UK. She is also a member of the Chartered Institute of Ergonomics and Human Factors.

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